Nationally recognized as a leader in quality healthcare
This section lists the numerous awards and accreditations Mercy has received for demonstrating how we provide outstanding care to our patients. We are especially proud of recognition by CareChex® Hospital Quality Ratings detailed below.
Mercy Medical Center has been formally designated by Planetree, Inc. as a Planetree Gold Designated® Person-Centered Organization. This designation recognizes Mercy’s achievement and innovation in the delivery of person-centered care, known within the Mercy organization as The Mercy Touch®.
Mercy is one of only 78 healthcare organizations worldwide, and the largest organization in the U.S., Canada and the Netherlands, to receive the person-centered designation since the program’s launch in 2007. Additionally, Mercy is the only fully integrated healthcare system (inclusive of acute and continuing care, behavioral health, outpatient services and hospice) in the world to receive this recognition!
Accredited by the Commission on Cancer (CoC) of the American College of Surgeons (ACoS). As the first hospital in the area accredited by the ACoS in 1990, Mercy was re-accredited again in 2014, having received a Three-Year Approval with Commendation. In 2015, the hospital received a Gold Level Designation and an Outstanding Achievement Award from the CoC. Mercy is the only area hospital to be awarded this highest level distinction by the CoC.
Approval by the CoC is achieved by only those facilities that have voluntarily committed to providing the highest level of cancer care and undergo a rigorous evaluation process.
Established in 1922 by the American College of Surgeons, the CoC is a consortium of professional organizations dedicated to improving survival rates and quality of life for cancer patients through standard setting, prevention, research, education and the monitoring of comprehensive, quality care. As an ACoS-accredited site, Mercy ensures that a patient will have access to the latest advancements and coordinated system of cancer care.
Accredited by American College of Radiation Oncology (ACRO)
ACRO accreditation is a voluntary process in which professional peers identify standards indicative of a quality practice and an audit is conducted to assure that the standards are followed. An on-site inspection took place where the professional peer group extensively reviewed medical records, verified procedural processes and interviewed the center’s medical providers. Only one other radiation oncology program in Iowa has undergone this rigorous accreditation process.
Certified by the QOPI® Certification Program, an affiliate of the American Society of Clinical Oncology, and its Quality Oncology Practice Initiative®.
Oncology Associates at Mercy has been recognized by the Quality Oncology Practice Initiative (QOPI®) Certification Program, an affiliate of the American Society of Clinical Oncology (ASCO). This program provides a three-year certification for outpatient hematology-oncology practices that meet standards for quality cancer care.
Oncology Associates has been participating in QOPI for more than seven years. Oncology Associates prides itself on providing the highest quality patient care. This certification reinforces that excellent cancer care is consistently offered close to home, at the Hall-Perrine Cancer Center.
National Quality Measures for Breast Centers (NQMBC) Surgeon Program identifies quality care measures and provides immediate access to information that allows participating surgeons to compare performance with other participating surgeons across the United States. The NQMBC - Surgeon Program is a result of the National Consortium of Breast Centers’ (NCBC) commitment to increase the quality of surgical healthcare provided by surgeons to their patients. Dr. Vincent Reid is the only surgeon is Iowa participating in this program.
Hall-Perrine Cancer Center’s Registered Dietitian (RD) is a food and nutrition expert who has met academic and professional requirements to be credentialed through the Commission on Dietetic Registration (CDR) and is also board certified in oncology nutrition (CSO).
Mercy's Women's Center has been named a Breast Imaging Center of Excellence by the American College of Radiology (ACR) for mammography, breast ultrasound, ultrasound-guided biopsy, and stereotactic biopsy. This designation is awarded to breast imaging centers that achieve excellence by seeking and earning accreditation in all of the ACR's voluntary breast-imaging accreditation programs and modules, in addition to the mandatory Mammography Accreditation Program.
As a College of American Pathologists Accredited site, Mercy has demonstrated a steadfast commitment to its laboratory management by improving patient care, strengthening the deployment of quality standards and reducing errors and risk control costs.
Mercy Medical Center has been identified as one of the country’s Top 100 Hospitals for Patient Experience for the second consecutive year based on female patient satisfaction scoring by WomenCertified®, a trusted referral source for top businesses and brands identified among women.
Hospitals are selected for this prestigious annual list based on a scoring process that incorporates Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores along with an analysis that weighs criteria identified as the most important to women for patient satisfaction. Additionally, it takes into consideration WomenCertified’s research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania.
As a Top 100 Hospital, and because of its high consumer satisfaction scores, WomenCertified is further honoring Mercy with the Women’s Choice Award. Women are empowered to make better choices by having a Seal that represents the collective opinion of women who highly recommend that brand, service or hospital.
100 Great Iowa Nurses awards outstanding nurses throughout Iowa whose courage, competence and commitment to patients and the nursing profession stands out above all others. Mercy is proud to have had 41 nurses recognized for this award since the program's inception in 2005.
Mercy is a proud recipient of the Most Wired Award six times since 2006 - most recently in 2013.
The Most Wired Hospitals are annually announced in Hospitals & Health Networks magazine, a trade publication published by the American Hospital Association.
This recognition is based on technology advancements made by organizations to enhance patient safety, clinical quality and customer service in healthcare centers. The nation’s Most Wired hospitals have demonstrated better outcomes in four key areas—infrastructure, business and administrative management, clinical quality and safety and care continuum.